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PROJECT TOPIC: INVOICE GENERATING SYSTEM FOR BUBBLES PLAZA FOR SALES AND CUSTOMERS
Department: Computer Science
FORMART: MS WORD
PAGES: 82 pages, abstract, chapter 1-5 , APENDIX A source code and APENDIX B output, well reserached and supervised
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Today, the organizations advertise and sell their products online and offline but they face the issue of managing their sales and inventory. A crucial part of their businesses is maintaining relationships with their customers, preventing them from churning out, track decreasing brand loyalty and taking steps to prevent it, and increasing profitability. This paper focuses on efficiently automating the sales processes and making a more accurate system for improving customer retention and extension and computerizes invoice generation system. The implementation of this system has resulted in better resource utilization, increased responsiveness and accurate forecasting of customer behavior and invoice system. The proposed system adopted Rapid Application development methodology (RADM).The proposed system was implemented using html, css, and php programming language, and MSQL database for data storage. CHAPTER ONE INTRODUCTION 1.1 Background of the study Today, the organizations advertise and sell their products online and offline but they face the issue of managing their sales and inventory and also invoice Generation. A crucial part of their businesses is maintaining relationships with their customers, preventing them from churning out, track decreasing brand loyalty and taking steps to prevent it, and increasing profitability Shan L. Pan,(2006). Sales and Invoice management system with analysis of customer behavior is a system that allows the organizations to manage a company’s sales and invoices using technology to organize, automate and synchronize sales and invoicing generating system. This is a customer-oriented feature which includes tracking of customer’s lifecycle right from the point they show interest in a particular product to the time they make the purchase. The system also performs customer behavior analysis based on the same. The introduction of electronics invoice generating system wills greatly effects customer satisfaction. Firstly, firms are able to customize their offerings for each customer by accumulating information across customer interactions and processing this information to discover hidden patterns Khawaja, (2011). The progress in information revolution resulted in the use of computer in information management which have shown high efficiency rate, specifically in sales services. Sales can be defined as he exchange of goods and / or services for a price which can be money or other goods / service on the other hand, invoicing is an expression or word that can be substituted for sales, once a sale is made; details of the transaction are taken and documented in form of invoice. These Operations of sales can be done through writing and description of the transaction; this is called involving operation Brendan Andrew (2015). Computerized invoicing system tries to reduce the problem of manual handling of sales. Such problems include: Inaccuracies in calculations, fine wastage and inefficiency in service delivery.